Al-Futtaim’s ACE to offer Dubai’s first drive-thru for online shopping

Shoppers will be able to make online purchases and drive to pick up their order from Dubai Festival City on the next day.

By Backend Office, Desk Reporter
    Representational Image

    Al-Futtaim ACE has begun the region’s first digital drive-thru shopping experience at Dubai Festival City. Customers will be able to shop online from a catalog of over 15,000 products and drive to pick them up from the next day onwards.

    Regis Schultz,
    President, Retail – Al-Futtaim

    “We are constantly finding ways to provide them with safe and convenient ways to shop with us. The service will empower our customers to have the choice to shop online and safely pick up their orders not just during the present circumstances but in the future too.”

    The drive-thru parking, which is RTA-permitted, comprises of six-car bays, with a devoted area for people of determination. Shoppers need to reserve a collection time slot to pick up their orders between 8 AM to 9 PM any day of the week.

    Médéric Payne,
    MD – Multi-Brands, Al-Futtaim

    “The latest digital alternate shopping solution is the region’s first purpose-built drive-thru experience and the first drive-thru service for ACE internationally. This is yet another example of our commitment to adapt to and meet our customer’s expectations during these challenging times.”

    Timings for the drive-thru service, which is free of charge, could change depending on the  COVID-19 restrictions enforced by the authorities from time to time.