Since the start of the COVID-19 pandemic, Bahrain Islamic Bank (BisB) has driven swift and necessary precautions at its branches and financial malls to keep social distancing measures in line with the wise directives of the Kingdom’s leadership and official authorities. The Bank has extended to urge its Retail and Corporate customers to use the Bank’s various digital banking platforms accessible in order to reduce exposure and avoid unnecessary queueing. Currently, almost all daily customer transactions can be conducted online from the safety of their homes.
In the first quarter of 2020, BisB began several digital products and services as part of its strategy of simplifying its customer’s money matters, allowing customers to achieve a wide range of banking transactions, hence eliminating the need for customers to visit the branches. This includes Tejoori Instant Finance, which allows customers to obtain instant finance in less than 5 minutes against a pledge from their Tejoori account via BisB Digital and BisB Corporate Digital, as well as Contactless cards which enable retail customers to make purchases at any Point of Sale (POS) system simply by tapping the contactless-enabled payment device, further reducing any potential risk of infection from contaminated surfaces. In addition, the Bank recently rolled out its latest Open Banking service which provides customers with the transparency and convenience of viewing and managing multiple bank accounts, all through a single streamlined application window.