Direct Debit System (DDS) has entered into a partnership with Thrifty Car Rental and Dollar Car Rental to enable remote mandate authorization, paperless transactions, and faster reconciliation across their nationwide leasing portfolio.
The collaboration with DDS, the UAE Central Bank–licensed fintech platform for automated collections, marks a major transformation in the auto rental market.
With operations spanning all seven emirates and a strong focus on personal, fleet, and commercial vehicle leasing, Thrifty and Dollar are two of the largest automobile rental and leasing companies in the UAE.
Modernizing its existing direct debit framework, Thrifty and Dollar have transitioned from paper-based mandates, requiring wet signatures and physical customer presence, to DDS’s fully digital, UAE PASS–enabled direct debit solution, operating on the UAE Direct Debit Scheme (UAEDDS).
Vivek Harikrishnan Head of Product & COO Direct Debit System
“While direct debit was already a minor part of Thrifty and Dollar’s collections approach, paper-based mandates introduce operational friction at scale. By digitising the entire mandate and collection lifecycle using UAE PASS, we have enabled Thrifty to move away from physical paperwork and in-person processes to a fully remote, compliant, and paperless model, while gaining greater visibility and control across fleet, commercial, and long-term lease payments.”
With DDS’s API-driven digital direct debit integration, the business can now establish automated recurring collections for long-term leases and fleet contracts, without physical documentation or cheque dependency.
Rahul Singh, Managing Director from Thrifty and Dollar Car Rental, commented that, “Managing fleet and commercial leasing at scale requires reliability, transparency, and operational efficiency. Digitizing our direct debit mandates through UAE PASS has enabled us to streamline recurring lease payments while also automating the recovery of tolls and fines. This supports our focus on operational excellence and delivers a more seamless, modern payment experience for our customers.”
