UAE-based property developer MAG Lifestyle Development (MAG Group Holding) has launched a new maintenance tracking app, called MAG FM, in co-ordination with home maintenance company Hitches & Glitches.
The MAG-branded smart technology platform will allow owners and tenants living in all MAG developments, to inquire home maintenance services, letting customers browse a wide range of home maintenance packages, or indeed customize their own package specific to their individual needs.
App-users can also schedule and make payments via the smart platform through Google and Apple Pay for any parts or services carried out in their home, giving a quick and hassle-free way to pay online, said the developer.
Initially, the online services will be launched for residents living in MAG5 Boulevard in Dubai South and then extended across all MAG developments throughout Dubai.
Senior Executive Vice Chairman Talal Al Gaddah said: “MAG 5 Boulevard is an affordable, contemporary development with a real community feel and an accent on the modern lifestyle.”
“Therefore, it seemed only natural for us to launch a reliable, convenient, and efficient, technology-led home maintenance solution for the residents there, before expanding the maintenance service to our other developments,” he stated.
To deliver the home maintenance services, MAG Lifestyle Development has signed a partnership deal with Hitches & Glitches, stated the Dubai developer.
“One of the other major benefits of this app is that once tenants and owners living in MAG5 and eventually in all MAG developments have booked online, they can track our technicians in real-time, Uber-style, through a link to Google Maps, so they will know their location and their exact arrival time.”
It boasts an experienced and professional team of over 100 technicians, who will cover a comprehensive range of maintenance requests and repairs, from electrical and plumbing works to water tank cleaning, air conditioning and swimming pool maintenance, smart home product repairs and updates, gardening, cleaning, and general handyman jobs, he added