marhaba, part of dnata and a leading airport hospitality brand, has teamed up with PRIME Health to offer premium travel services for patients arriving in Dubai for their medical treatment.
This move highlights a shared commitment to patient well-being by ensuring a seamless travel experience that complements the quality of care provided by PRIME Health.
To support medical travelers, marhaba will deliver its full airport hospitality offering, including its signature Meet & Greet, Chauffeur and Lounge services. In addition, its recently announced Check-in Anywhere and Land & Leave solutions will further enhance the journey by providing a smooth, hands-free experience from arrival to departure.
Jaffar Dawood DSVP for UAE Airport Operations – dnata
“We are pleased to partner with PRIME Health to further enhance the medical tourism experience in Dubai. With marhaba’s personalized service and Arabian hospitality, twinned with Dubai’s world-class infrastructure, we ensure medical travelers feel looked after from the moment they land. This partnership reflects our shared focus on care, comfort and service excellence.”
Dr. Jamil Ahmed, Founder and Managing Director, PRIME Health, stated that, “At PRIME Health, we believe exceptional care starts well before a patient enters the hospital. Our partnership with marhaba ensures international patients receive a warm, stress-free welcome the moment they land. By combining world-class hospitality with trusted medical expertise, we are redefining the healthcare journey making it as seamless and supportive as possible from arrival to recovery.”
In 2023, more than 691,000 people arrived in Dubai for medical treatments, with spending on healthcare services exceeding $ 280 million (AED 1.03 billion). With advanced healthcare, world-class luxury and personalized care, the emirate is cementing its position as a leading global destination for medical tourism.
According to PRIME Health, Dubai is experiencing significant growth in International patient inflows, with the highest demand seen in dentistry, dermatology, cardiology, and fertility treatments. Medical tourists increasingly seek Dubai’s orthopedic treatments, particularly joint replacement surgeries and the latest cosmetic treatments.
PRIME Health also operates medical centers within terminals one and three at Dubai International airport (DXB), providing travelers with convenient access to high-quality care.
marhaba, meaning ‘welcome’ in Arabic, was launched to help passengers arriving in or departing from DXB. As the demand for of meet & greet services has been surging, marhaba has expanded its product offering with an array of services and extra options aimed at elevating the passenger airport experience.
