The Oman Government Digital Transformation Program, “Tahawul,” has ranked Muscat Governorate in the Advanced Tier for digital transformation, following the successful streamlining and digitization of 24 services for beneficiaries.
Muscat was ranked alongside three other government service entities out of a total of 49 organizations evaluated for their digital transformation performance in the past year.
This achievement reflects the governorate’s long-term digital transformation strategy, which has been implemented to keep pace with rapid technological advancements across various sectors.
His Excellency Ahmed bin Mohammed Al Hamidi Chairman – Muscat Municipality
“With the unprecedented global technological acceleration, digital transformation is no longer a luxury but an urgent necessity to enhance service delivery and provide transparent, reliable channels for beneficiaries of government services. Accordingly, Muscat Municipality adopted a digital transformation strategy early on and has made significant strides in this field. Just last year, the municipality successfully simplified and digitized 24 essential services through its platforms, eliminating the need for physical visits to municipal offices. Beneficiaries can now complete their transactions seamlessly, anytime and anywhere.”
His Excellency Sayyid Saud bin Hilal Al Busaidi, Governor of Muscat, stated that, “We are proud that Muscat Governorate has been ranked in the Advanced Tier for government digital transformation. This achievement aligns with our contribution to Oman Vision 2040, which places significant emphasis on utilizing the latest technologies to enhance and simplify government services for beneficiaries in municipal sectors. We extend our gratitude to the digital transformation team of Muscat Governorate and Municipality for attaining this level of success. We aspire to provide a pioneering digital transformation experience that sets a benchmark for Oman’s future.”
