Middle East’s leading physical asset management organization Eltizam Asset Management Group found advanced technology to be a blessing in its attempts to assist clients efficiently and sustain business continuity during the COVID-19 crisis.
Over the past 12 months, Eltizam has started numerous projects as part of its five-year technology roadmap which has delivered varied advantages to the company especially in light of the present global emergency created by the pandemic spread of COVID-19.
Some of these technology solutions have hugely diminished face-to-face interaction within the company or with clients and suppliers.
These technologies include Tafawug GO, a maintenance mobility solution executed by Tafawuq Facilities Management, a subsidiary of Eltizam. It is intended to assist technicians to receive, carry out, and close work orders digitally, without the need to have face-to-face interaction with other staff or physically use printers, scanners, and other required devices.
Throughout the organization, it also launched a next-generation SAP4 HANA enterprise resource planning (ERP) system, which allowed the company’s administration units to approve deals remotely, even through mobile devices in real-time. This has extensively diminished the need for printing and transporting documents that require a signature.
During Q1, Eltizam additionally offered NESTROM, an online management system for quality, health, safety and environment (QHSE) reviews which also presented the advantages of paperless and contactless work.
Meanwhile, its e-banking integration has been constantly promoting the payment of suppliers and service providers through bank transfers.
In support of companies and residents following the UAE Government’s orders to stay at home during national attempts to prevent the spread of novel coronavirus (COVID-19), Three60 Communities, a subsidiary of Eltizam Asset Management Group and a leading regional provider of management services to premium residential and commercial communities, has introduced ‘QuickPay’ to promote contactless online payment for its clients. The technology will soon be utilized by other subsidiaries of the Eltizam group.
The group is also primed to launch an impressive growth by the end of 2020, using the Internet of Things (IoT). Through its connected building project, Eltizam is set to pave the way to a new era in facilities management in the UAE and the region.
“Technology plays a critical role in enabling us to provide innovative asset management solutions to our clients and customers. Therefore, we follow technological advancements in the sector very closely, and explore ways to constantly incorporate them into our day-to-day operations. This aspect of Eltizam’s culture is also evident in our ‘Get Wonky’ program. It is this approach that enables us to provide seamless FM services and address the rising demand for sanitization services during the ongoing crisis.”
Technology is one of the 6 key areas of Eltizam Asset Management Group. In line with this vision, the Group had published an AED 5 million investment in technology in early 2019, supported by the implementation of a collection of technological solutions to improve its services.